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When setting up an office, one important aspect is implementing a business telephone system. Even in this digital age, it is still essential for customers and clients to be able to get in touch with a company via phone when needed. As you're considering your business telephone options, you will have several choices, including:
Traditional Landline System
As a company, you may elect to have a traditional landline system installed. These systems rely on the technology that has been around for many years and are typically operated by a local or regional phone company. If you opt for a traditional landline system for your office, you will also need to have PBX hardware installed onsite if you want to take advantage of different phone system features, like call directories and call forwarding.
One major benefit of a traditional landline system is the fact that they are very reliable and work well under all conditions. A downside to a landline phone system is the fact that many phone companies are moving away from them, so it can be hard to find a company offering them, and it can be difficult to arrange to have repairs made.
Virtual Phone Systems
Virtual phone systems are becoming increasingly popular, especially for small businesses. A virtual phone system works by assigning a business a phone number, but when the business receives calls the calls are routed to a person's cell phone or home landline phone. Most virtual phone systems offer a number of features, such as voice mail, call forwarding, call screening, and automated receptionists.
Using a virtual phone system allows employees to professionally interact with clients or customers even when they are not working at the main office. Virtual phone systems also work well for companies that have a large number of remote employees. One issue with virtual phone systems is the fact that they fully rely on employees always having access to a cell phone or landline. When using a cell phone with a virtual phone system, you will be using the minutes assigned to your individual plan.
VoIP Phone Systems
Voice over Internet protocol (VoIP) phone systems rely on a company's Internet connection to send and receive calls. A VoIP phone system often provides a wide range of features, including call queues, automated receptionists, and the ability for computer integration so voice mails can be sent directly to a person's email, or a person can use their computer to make calls.
In many cases, VoIP phone systems are less expensive than a traditional landline phone system, and they often include more features. However, a VoIP phone system completely relies on the strength of your Internet connection—if you have a spotty Internet connection or the Internet connection in your office goes down, your phone system will go down too.
To learn more about your options, contact a company like competitive network management LLC.Share
19 September 2017