If your business has never gotten a PCI assessment, it is important to fully understand what they are and what they require. Essentially, they are an audit that makes sure you follow the protocols set down by the Payment Card Industry Data Security Standard. These protocols are designed to ensure that the personal information of cardholders and buyers is protected. A level-1 merchant assessment is a process that only higher-quality merchants need to perform.
6 March 2018
What do you do on the internet? Better question: what do you care about doing on the internet? There are a lot of different tasks, such as browsing the web and checking email, but what if all you care about is making sure the latest season of Stranger Things or exclusive content on Amazon Prime makes it to your screen in one piece? To avoid choppy video delivery while keeping your spending in check, here are a few things to consider when choosing internet service to support your online video streaming:
13 December 2017
Are you starting a new business that needs computer support? Do you need to modernize your business but have no idea what to hire outside of a "computer expert" or "programmer?" There are a lot of specializations, but even specialists may be skilled enough at different parts of Information Technology (IT) and Computer Science (CS) to be an expert for your business. Instead of aiming too high and bringing an engineer in to fix a computer or aiming too low by giving a help desk novice control of an entire network, here are a few roles to consider for businesses that are new to the tech industry.
3 November 2017
When setting up an office, one important aspect is implementing a business telephone system. Even in this digital age, it is still essential for customers and clients to be able to get in touch with a company via phone when needed. As you're considering your business telephone options, you will have several choices, including: Traditional Landline System As a company, you may elect to have a traditional landline system installed. These systems rely on the technology that has been around for many years and are typically operated by a local or regional phone company.
19 September 2017
If a data migration process is not a success, you may find that your company is suddenly not able to function properly. Those who need data are simply not provided with it. This could prevent your company from operating efficiently or from serving the customers. Know Who Will Use The Data When initiating a data migration process, one of the largest mistakes is that those carrying out data migration will not take into consideration the end users who will utilize the data.
20 August 2017
When a business does well, it usually leads to more customers calling in with inquiries or to place orders. It is important for your employees to provide high-quality service when customers call in, as poor service can ruin your business reputation. If your current phone rings off the hook and is becoming difficult to manage, it might be time to invest in opening a small call center. You will need to upgrade the type of phones that are being used, such as by upgrading to a business phone system that offers numerous useful features.
26 July 2017
If you're a small business owner, you likely understand that the key to growing your enterprise is gaining a larger clientele. You need your customers to regularly patronize your business so that you can use the profits you gain to expand and enter new markets. However, a large part of maintaining your customers has to do with their level of satisfaction with your products or services. You need to know how your patrons feel so that you can make the necessary adjustments; however, you might not know how to go about getting their opinion.
9 July 2017