Necessary IT Department Roles

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Are you starting a new business that needs computer support? Do you need to modernize your business but have no idea what to hire outside of a "computer expert" or "programmer?" There are a lot of specializations, but even specialists may be skilled enough at different parts of Information Technology (IT) and Computer Science (CS) to be an expert for your business. Instead of aiming too high and bringing an engineer in to fix a computer or aiming too low by giving a help desk novice control of an entire network, here are a few roles to consider for businesses that are new to the tech industry.

3 November 2017

Understanding The Top Business Telephone System Options

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When setting up an office, one important aspect is implementing a business telephone system. Even in this digital age, it is still essential for customers and clients to be able to get in touch with a company via phone when needed. As you're considering your business telephone options, you will have several choices, including: Traditional Landline System As a company, you may elect to have a traditional landline system installed. These systems rely on the technology that has been around for many years and are typically operated by a local or regional phone company.

19 September 2017

The Responsibilities Of Your Staff Throughout The Data Migration Process

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If a data migration process is not a success, you may find that your company is suddenly not able to function properly. Those who need data are simply not provided with it. This could prevent your company from operating efficiently or from serving the customers.  Know Who Will Use The Data When initiating a data migration process, one of the largest mistakes is that those carrying out data migration will not take into consideration the end users who will utilize the data.

20 August 2017

Why You Need A Business Phone System

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When a business does well, it usually leads to more customers calling in with inquiries or to place orders. It is important for your employees to provide high-quality service when customers call in, as poor service can ruin your business reputation. If your current phone rings off the hook and is becoming difficult to manage, it might be time to invest in opening a small call center. You will need to upgrade the type of phones that are being used, such as by upgrading to a business phone system that offers numerous useful features.

26 July 2017

Own A Small Business? Why You Should Utilize Client Satisfaction Software

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If you're a small business owner, you likely understand that the key to growing your enterprise is gaining a larger clientele.  You need your customers to regularly patronize your business so that you can use the profits you gain to expand and enter new markets.  However, a large part of maintaining your customers has to do with their level of satisfaction with your products or services.  You need to know how your patrons feel so that you can make the necessary adjustments; however, you might not know how to go about getting their opinion.

9 July 2017

Slow App Performance? It Might Not Be Your Computer

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Apple's Mac line of desktop and laptop computers are known for taking a lot of the technical expertise requirements out of computers, but they're hardly perfect. There are some issues that can't be ironed out by quality control (QC) alone, and if you're into exploring the vast world of apps, you need to know that you're entering a largely indie (independent creator) world. To understand the problems that come from exploring all that the iTunes app store and other third-party programs available for Mac systems, as well as ways to conquer the issues, here's a few app management and troubleshooting points.

15 June 2017

5 Tips For Improving Accuracy When Using Dragon Naturally Speaking Software

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Dragon Naturally Speaking is a type of voice recognition software that can replace typing and help you improve your productivity when using a computer. While Dragon Naturally Speaking has many benefits, there is a learning curve when you first begin using the software. If you're new to using Dragon Naturally Speaking, the following tips can help you improve accuracy when utilizing the software: Dictate Properly One of the most important things you can do to improve accuracy with your voice recognition software is optimize the way that you dictate.

24 May 2017