buying and building a gaming computer

Do you know what your computer can and cannot do? Did you know that a lot of the computers sold today aren't capable of playing a lot of the most popular games as they should be played? There are several key elements that you must look for in a new computer if you plan to use it for gaming purposes. My blog will provide you with a list of things that you would do best to look for when considering a gaming computer purchase. You will also learn about the upgrades that you can do after the purchase to build a computer of your dreams.

3 Ways Remote Tech Support Services Can Help The Everyday Consumer With Computer Concerns


If you've ever experienced computer-related anxiety, be it due to technical problems, difficulty setting up new software, or making new hardware choices, you aren't alone. Psychological research shows that many adults experience an anxiolytic response when faced with situations like these, partly because of a lack of experience. If this sounds like something you have experienced, you should know that you don't have to face your computer-related concerns all by yourself--remote computer support services can provide you with one-on-one guidance with a variety of system-related issues right from the comfort of your own home. In this short article, you'll learn more about three important ways remote tech support services can assist you from a distance.

Setting Up Parental Controls

If this is relevant to you, you aren't alone. Many parents contemplate using parental controls to prevent little ones from accessing information that may be too mature for their young minds. Unfortunately, this article points out that the vast majority of parents are confused and a little bit lost when it comes to using this type of software effectively. Some aren't sure whether the level of security provided is really worth it, while others aren't sure what options to choose.

This is where a remote tech support specialist comes in. He or she can link into your computer in as little as a few minutes, walking you through the software and helping you to choose the right security level for your child's age and maturity. They can also help you to set your system up so you can track and log the websites your child visits--allowing you to react to problematic usage more quickly.

Recovering From Disastrous Self-Repairs

So you decided to try and fix a software program yourself. You (or someone you love) followed potentially dubious instructions from the internet, and now you can't load a program or you keep getting errors in your operating system. It happens to the best people. Unless you fully understand the base structure of your operating system and how it handles files, you can't truly know the best way to fix problems within it.

When this happens, it's important to stop trying immediately. If you can contact remote tech support before you lose access to your operating system and the internet, they will most likely still be able to connect remotely. Once in, it's just a matter of working with you to identify what may have been changed. Your agent will use a combination of investigative protocols and questions to identify exactly what you did and how it impacted your system.

This may include:

  • Running a disk check
  • Installing and running virus and malware software
  • Restoring a corrupted registry
  • Repairing a corrupted operating system
  • Scanning for missing drivers and software

Once they track down the source of the problem, it becomes much easier to identify the solution. In many cases, they can also fix the problem on the same call and have you back up and running in no time.

If you've already lost access to your operating system, don't assume remote tech support agents can't help you--very often they can walk you through steps over the telephone. This is especially true if you have access to a second computer within the home. You can use this to download any necessary software or repair programs your specialist feels may be required.

Identifying and Recommending Compatible Upgrades

Eventually, all computers need to be upgraded. As technology advances--often in a matter of months--you may suddenly find your computer incapable of playing the latest games or watching the latest streaming movies. This is simply a fact of life in the technological world. It happened to cassette tapes, it happened to the Commodore 64 in the 1980s, and eventually it will happen to your machine, too.

Thankfully, one thing that has changed from the systems of yesteryear is the ability to upgrade your computer parts, rather than needing to totally replace your machine. Now, it's possible to swap out components one-by-one, giving your computer new life and ensuring that you stay up-to-date with your favorite forms of entertainment. 

The downside of this new compartmented, modular computer style lies in consumer confusion--browse any tech shop online and you'll see that there are literally hundreds of options to choose from. Sure, you could attempt to identify the issues on your own, too. But do you know the difference between DDR3 1333MHz RAM and DDR4 2133 RAM? Are you certain that your motherboard has a high enough wattage rating to support a streaming graphics card?

If you can't answer "yes" to these questions, you may find it difficult to make confident hardware decisions. Many consumers find these intricate details and options confusing. Don't feel that you need to struggle with trying to study computer science for a week before upgrading; call an expert and let them help you.

A support agent can use remote tools to identify all of your system's hardware. Once he or she has an accurate picture of what you are currently working with, they can cross-match potential upgrades to ensure their compatibility. Some remote tech support squads even sell the equipment you need, giving you easy access to one-stop shopping without ever needing to take your system outside the house.

Just like that, you've eliminated the need for multiple expensive trips to the local computer store. One caveat--you may still need to run to the mailbox or answer the door. Alas, a support service can't do anything about that.

Not every consumer has the time, patience or technological ability to maintain or fix computer problems on their own--and that's okay. You should feel no more shame or disappointment at needing to ask for help than you would feel if you needed to ask your physician for help when sick. Just as your doctor cares for your body, a computer technician cares for your computer, ensuring that it remains in good health throughout its lifespan. If you need guidance or assistance with a computer issue, or you need help setting up your system for the first time, call and request a one-on-one session with an agent today.


2 December 2015